ServiceTitan Network Test
To ensure maximum accuracy, this test requires a small, secure utility to run on your desktop. This utility allows for precise network performance measurements.
For the best results, we need to determine your closest testing location. Your browser will prompt you to share your location. If you prefer not to, a dropdown menu will appear, allowing you to select your location manually.
Please download and run the utility using the links below, then complete the required information before clicking the Start button to begin the test.
| Concurrent Calls*: |  |
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| Company Name*: | ||
| First & Last Name*: | ||
| Test Location: | |
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The network test assesses your network's capability to support Phones Pro (not ServiceTitan's core platform).
Hang tight, we're currently checking your network right now. Thank you for your patience!
| Concurrent Calls: | 0 / 100% |
| VoIP: | 0 / 100% |
| Firewall: | 0 / 100% |
| Route: | 0 / 100% |
| Speed: | 0 / 100% |
During the busiest time of the day and the busiest time of the year, please input the number of calls that your business expects to receive in a 30-second time frame. For example, in a 30-second time frame, during the busiest time of day and year, you expect that the business will receive "15" calls at most. In this scenario, you would enter the number 15.
For customers located in the Western Time Zone, please select Central.
Concurrent calls are defined as how many people are using the phone at any one time - making multiple simultaneous calls at once. The results tell us whether your network is capable of handling the number of calls you've specified.
Jitter, or network jitter, is the variance in time delay between data packets over a network. The results tell us whether your network is able to deliver adequate voice and audio quality.
Packet measures your network congestion. Ultimately, we want to make sure the voice data traveling in and out of your office is delivering consistent voice and audio quality.
Firewall tests whether your virtual doors are opened to the incoming voice data traffic. This is just our way of ensuring that voice and audio data traveling into your office has an "always open" virtual door.